ALL MY CHANNELS ARE GONE!!

Spoke with customer service the other day, tried to lower my bill and little bit, she took 20.00 off and said absolutely nothing would change with my channels, now all my channels are missing, 22 to be exact, she canceled all my channels, i am beyond angry at this point!! this is pure [Edited: Language], I waited on the phone forever just to speak to a.live person, now all I have is the basic channels, 4, 5, 7, and 10, amd only 20 hours of dvr, she completely changed everything, im so sicknof Xfinity, raising my bill just about every month, then I tried live chat, and went through 8 reps, probably from India, and nothing got accomplished, I want my channels back to exactly what I had!! DO SOMETHING!!!