1 Message
Aline [Edited]
I need help getting my service transferred. Can not reach anyone for two days . Please help there is a block on my address
1 Message
I need help getting my service transferred. Can not reach anyone for two days . Please help there is a block on my address
XfinityBillie
Official Employee
•
3.3K Messages
9 months ago
@Aline24_ Thank you for taking the time to reach out to us here on our Xfinity Forums. We would love to help you with getting services transferred! Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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