Visitor

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1 Message

Wednesday, October 29th, 2025

Ai Nightmare

By far the worst company i’ve ever dealt with when it comes to speaking to an actual person. No problems ever got solved and I got the constant run around between AI and actual representatives that were no help at all. How do we actually get the help we need ? 

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Official Employee

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3.6K Messages

6 days ago

 

user_msdbza This is definitely not the experience we want for our valued customers. I'm thrilled that you have reached out to our team here on our Xfinity Forums so we can help. Can you share a little about what is happening and how our team can assist you today?

 

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