AI Customer Service hung up on me

This should not be allowed. I was speaking to an AI Customer Service agent on the phone and when I asked them if they were a human, they said “yes” and tried to convince me they were human. After I asked for a manager, they hung up on me after 15 minutes. This seems really improper and a little eerie to train your AI agents to do this. If you are using AI agents, tell the human customers that they are in fact speaking to an AI agent and don’t gaslight them.