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Sunday, March 30th, 2025 5:40 PM

AI and not a person

If I can't connect to a Live agent to solve my problem someone is stealing my internet I'm about to cancel or switch.

Official Employee

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1.6K Messages

4 days ago

Thank you for taking the time to reach out here on Xfinity Forums. Our community is made up of real people and we are all happy to help. Can you please elaborate more on what is going on? 

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