Visitor
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1 Message
Aggressive Selling by tech support
After getting a new cable modem provisioned, tech was very aggressive trying to get me to move my mobile devices to comcast. I agreed for her to contact me today at noon, but she called 4 times this morning at 9am, then we spoke at noon. After I told her I didn't want to do it, she kept trying to sell me the service and would not take no for an answer. Until I had to get verbally upset, only then did she end the call.
XfinityBradM
Official Employee
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1.1K Messages
23 days ago
@user_4ldzpz To confirm, was your original tech support issue resolved? We want to ensure you're not having an ongoing issue. To provide feedback to our managing customer service team we would strongly recommend filling out this form regarding your recent experience. We appreciate you providing us the opportunity to do better with future interactions.
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