Hi @user_c5d5lc thank you for reaching out through our Xfinity Community Forums for help with this concern. Can you please add more details about what is going on?
My ethernet port wall outlet became somewhat messed up and the ports got pushed into the wall and out of place, and the cover of the port outlet came off, so I need someone to come in and repair said enthernet port outlet. My Maintenance will not do anything because of the wires. And I wanna clarify that my apartment complex said to contact you guys and have you guys come in. I can send a photo if needed, but there is no option to here
Thank you, I appreciate the details @user_c5d5lc this is not something our technicians would be able to complete however we do work with HelloTech that is a nationwide service with local technicians. You may reach out to them in the following ways. And you may receive a discount for being an Xfinity customer based on the services you do end up using.
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XfinityEva
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Hi @user_c5d5lc thank you for reaching out through our Xfinity Community Forums for help with this concern. Can you please add more details about what is going on?
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