Visitor

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2 Messages

Wednesday, April 30th, 2025

Agent Review

I would like to leave a review for Bipin customer service agent! They were 10/10 helpful and took time to answer my questions, go the extra mile to offer me a solution beyond what I was expecting, and introduce me to more savings. 

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Visitor

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2 Messages

6 months ago

Bipin was a great customer service agent! They went the extra mile to resolve my issue and introduce me to more savings. 10/10 service 

Official Employee

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182 Messages


We love that you had a great experience! Recognizing our employees with special shoutouts is our favorite thing to do. We've shared your compliment with Bipin and their leadership. We always want you to have the best experience possible. – Madinah 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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2 Messages

6 months ago

I thought i would have a change to review my agent after a lenghty online chat with him and it didn't come up.  Kishan was excellent and was able to resolve all of my issues.  

Visitor

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1 Message

22 days ago

I too had a great interaction with Bipin.  Improved my billing issue in minutes when other agents could not (and did not) do anything in hours - one only tried up sells.  Not Bipin!  Fast improvement to my situation; assign him to my account!

Official Employee

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73 Messages

Thank you for taking the time to share your feedback! We always want you to have the best experiences with us! Thank you for choosing Xfinity!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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