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Monday, February 5th, 2024 10:00 PM

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After switching router, suddenly Zoom says "Unstable Internet Connection" constantly

Hi I exchanged myolder router recently for a new one based on an Xfinity offer. I am working from home and since I changed the router my zoom meetings have been very unstable and I am being kicked out frequently. 

thanks for your support with this.

Official Employee

 • 

1.5K Messages

1 year ago

@user_jgswih, thank you for using the Community Forums page to reach out. I am more than happy to assist you with your equipment and Zoom concerns. Let's take a look at the issue you're experiencing with your connection together. As someone who also works from home, I completely understand the importance of connection stability. Have you already attempted to troubleshoot using the Xfinity Support site?

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