New Poster
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1 Message
adjustment refund of regioal sports fee for past customers
I received a letter that I eligible for a courtesy adjustment for regional sports fee I paid during Covid, even though i stopped service in June 2020. I talked to customer service and they said its for current customers only. Why send me a letter stating " while you no longer receive service from us, we want to make this courtesy adjustment available to you for being an Xfinity customer." ? The web site to fill out the form listed in the letter- is non-existant. According to the letter , I should get April and May fee's back. So, what is the truth?
h3100joe
New Poster
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1 Message
4 years ago
where is the form?
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Again
Expert
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30.4K Messages
4 years ago
There is no form here.
Regional Sports Fee Refund
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XfinityJoeTru
Official Employee
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7K Messages
4 years ago
Hi KarenWyss1911. Thank you for visiting and posting on our Forum. I can assist with reviewing your closed account and the applicable Sports Fees you were charged. Please reach out to me via private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.
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user_dc6ef2
Visitor
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1 Message
3 years ago
I am a former customer. I received your letter to go to this link to get reimbursement for refund received from the regional network. What do I need to do?
Thank you.
<edited name>
(edited)
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