Visitor
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2 Messages
Address serviceable??
I can’t find the PM button to message my issue. I’m hoping that posting will help me find an answer to my problems.
Im moving to a new place.
Comcast says there’s no service at UNDEFINED when I try to put the address in.
I’ve had an agent tell me there’s no service at the house but a chat rep told me there’s WAS. I don’t know which one is true. But my neighbors down the street have Comcast. They’re less than half a mile away. Please help me. I need to get someone out here.
XfinityRichard
Official Employee
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2.8K Messages
2 hours ago
Hi there, @user_58a14c Thanks for reaching out to us on the Forums! We know how frustrating it is to figure out if we service your area. We can certainly go over that with you. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!-Richard
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