Visitor

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2 Messages

Thursday, September 3rd, 2026 10:51 PM

Address Not Recognized

Im having trouble finding my address. I had to set up my internet through my neighbors address and would like to move it to mine but my address is still not in the system. It was a new construction over a year ago.

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Official Employee

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602 Messages

8 hours ago

Hello user_we9kew, thank you for reaching out here in our Xfinity Community forum. We appreciate your time and I will be happy to help you. You are saying you have had service at your neighbors address (on "paper") but actually at your house. Is that right?

 

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