1 Message
Address invalid trying to transfer service
I bought a new construction house and am unable to transfer service. I am getting an address invalid error. How can I l transfer service to my new place?
1 Message
I bought a new construction house and am unable to transfer service. I am getting an address invalid error. How can I l transfer service to my new place?
XfinityJoshuaG
Official Employee
•
331 Messages
2 years ago
@user_5kbhp2 It sounds like the address isn't built into our system yet. Can you please direct message us your new address?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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