Visitor
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2 Messages
Additional Service Drop from Utility Pole to a New Second Unit (ADU)
Request for additional service drop for new ADU at property
Our house currently has a Comcast drop, but there is now an Accessory Dwelling Unit (ADU) with its own postal address that was established almost 6 months ago, so hopefully it is in the USPS system now. We are located in Sacramento, CA 95815.
The main house currently has an active Xfinity internet account/service. My understanding is that the existing service drop can not provide service to both the ADU and the main house. We think we need a drop bury request or a new service drop to provide service to the second address/ADU. How do we arrange this?
The other issue is that the existing service drop is currently in contact or touching the roof of the new ADU which I believe is not code-compliant and the existing service drop probably needs to be re-routed to avoid contacting the roof.
Please help! We are hoping to provide service to the ADU very soon in the next few weeks. Thanks!
XfinityVictor
Official Employee
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1.4K Messages
1 day ago
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