1 Message
Adding Unlimited Internet to Plan
I signed up for the plan with Xfinity but I have been having trouble lately with over usage of 1.2 TB data. So I want to get more information about the unlimited data plan and probably change my current plan.
XfinityKrista
Official Employee
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1.5K Messages
2 years ago
Hello, thank you for taking the time to reach out on social media. The 1.2 Terabyte Internet Data Usage Plan provides you with 1.2 terabytes (TB) of Internet data usage each month as part of your monthly Xfinity Internet service. If you choose to use more than 1.2 TB in a month without being on an unlimited plan, we will automatically add blocks of 50 GB to your account for an additional fee of $10 each. Your charges, however, will not exceed $100 each month, no matter how much you use. We're also offering you a courtesy month, so you will not be billed the first time you exceed the limit.
We offer convenient tools to help you track and manage your usage so there are never any surprises about how much data you use including our Data Usage Meter in My Account, Xfinity My Account App, and the Data Plan Website that offers a summary of plan features and additional tools and tips related to the data plans. To visit, customers can go to comca.st/39KHJR3.
For customers who typically use more than 1.2 TB of data per month or who do not want to pay for overages, we offer an Unlimited Data Option. Would you like more information about our Unlimited Data options?
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BruceW
Gold Problem Solver
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26.3K Messages
2 years ago
For reference: https://www.xfinity.com/support/articles/data-usage-plan
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