Regular Visitor
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1 Message
Adding Unlimited Internet Data to Plan, error page
When trying to add the option I get an error page saying the option is unavailable. I see that others have exerpienced this issue and had it resolved by getting into contact directly with a customer service rep. If a customer service representative could please let me know how to get this added it would be much appreciated.
Again
Expert
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32K Messages
5 years ago
@JohnC520
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XfinityMichaelC
Administrator
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4.4K Messages
5 years ago
Greetings, @JohnC520! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are running into when trying to add the unlimed data plan to your account. I would like to see what we can do to get that added for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
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XfinityMichaelC
Administrator
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4.4K Messages
5 years ago
I'm glad I was able to assist you in finding a better package and getting you that unlimited data plan, @JohnC520! If you ever need further assistance don't hesitate to reach out to us.
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