Adding Unlimited Data
I've seen several posts on this website regarding people not being able to add unlimited data to their internet plans as the page consistently says it's temporarily unavailable. In each of these post an employee says something to the effect of it's shouldn't be that way, we're escalating it to the appropriate team to get it fixed. This issue still isn't fixed. I've been trying since yesterday to add the unlimited data option to my plan and it still says temporarily unavailable. How is it so hard to get this fixed?
So I guess I'll wait for an employee to message me here so I can get it added which is a ridiculous work around just to add this feature. Let me be clear....I want to add the unlimited data to my internet plan but I am unable to do so on the Xfinity website. How can I get this done?
I'll wait for the response so I can get it added.