AndrewKittridge's profile

Regular Visitor

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2 Messages

Fri, Feb 12, 2021 6:00 PM

Adding Unlimited Data

I've been going over my 1.2 TB usage plan  and would like to add the unlimited data to my plan. However, whenever I try it says the plan is temporarily unavailable. I would appreciate any assistance in helping to add the unlimited data to my plan

 

Thank you.

 

 

Responses

Again

Expert

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25.3K Messages

2 m ago

@AndrewKittridge 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

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2 Messages

2 m ago

Thank you @Again 

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