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Thursday, July 27th, 2023 9:55 PM

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Adding service at a second address

How can I add internet service at a new address while maintaining service at my old address?

Official Employee

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1.1K Messages

2 years ago

Hello @CantStopTheHopp, thanks for reaching out for help with starting up a new account. You should be able to shop for plans here: https://www.xfinity.com/planbuilder as a new user using the new address. You can later link the new account to the old account and manage them with the same user ID following the instructions here: https://www.xfinity.com/support/articles/switching-between-multiple-accounts. Simply follow the first link, enter your new address, pick your plan, and check out. 

 

Please let us know if you have any questions or run into any problems. 

1 Message

1 year ago

What do I need to do to add second address to my xfinity account

Official Employee

 • 

1.7K Messages

@user_r3kr66 Good morning! Thank you for reaching out to our Community Support Team! I'm happy to assist you with your second account today. To be sure to give you the correct instructions, I'll need to get some additional details. Is the second account's services already active, or do services need to be set up and activated? 

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