Wed, Aug 4, 2021 4:54 AM
Need to add Internet service at a new address while maintaining Internet service at the current address.
1 m ago
Hello @user_c998b8, thanks for reaching out for help on our forums! You've reached the right team to help and we can certainly assist with setting up new service at a different location. In order to get started can you please send us a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
I have the same question. Finding a live human is nearly impossible. And I don't see the chat icon. Maybe I should ask another internet company for service?
@user_2eb910 Sorry to hear about that! There should be an chat/text icon next to the bell icon. Sometimes a refresh of the page can help.