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Visitor

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1 Message

Wednesday, August 4th, 2021 4:54 AM

Closed

Adding service at a new address and maintaining at current address

Need to add Internet service at a new address while maintaining Internet service at the current address.

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Official Employee

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553 Messages

4 years ago

Hello @user_c998b8, thanks for reaching out for help on our forums! You've reached the right team to help and we can certainly assist with setting up new service at a different location. In order to get started can you please send us a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

Visitor

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1 Message

4 years ago

I have the same question. Finding a live human is nearly impossible. And I don't see the chat icon.  Maybe I should ask another internet company for service?

Problem Solver

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1.3K Messages

@user_2eb910 Sorry to hear about that! There should be an chat/text icon next to the bell icon. Sometimes a refresh of the page can help. 

I no longer work for Comcast.

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