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Visitor

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1 Message

Wed, Aug 4, 2021 4:54 AM

Adding service at a new address and maintaining at current address

Need to add Internet service at a new address while maintaining Internet service at the current address.

Responses

Official Employee

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103 Messages

1 m ago

Hello @user_c998b8, thanks for reaching out for help on our forums! You've reached the right team to help and we can certainly assist with setting up new service at a different location. In order to get started can you please send us a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

Visitor

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1 Message

1 m ago

I have the same question. Finding a live human is nearly impossible. And I don't see the chat icon.  Maybe I should ask another internet company for service?

Official Employee

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293 Messages

@user_2eb910 Sorry to hear about that! There should be an chat/text icon next to the bell icon. Sometimes a refresh of the page can help. 

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