Visitor
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1 Message
Adding internet service to a second home
Hi there, I am moving to an apartment and I would like to add internet service there. I have an existing comcast account and internet services in my primary home. The online tools do not let me add a new service at a second location by keeping existing service.
XfinityAlyssaA
Official Employee
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1.8K Messages
3 years ago
Good morning @user_4b4862 and thank you for reaching out to our Digital Care Team on our forums today. We'd be happy to help create a new account at your second location. To get started, please send us a direct chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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