Visitor
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1 Message
Adding Address for Location that Receives Service
Currently I have a location that is actively receiving Xfinity service however when I try to create a new account in order to manage the location the address for my location doesn't exist. I just need to add an address to the register but the live agent has been less than helpful.
EG
Expert
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111.3K Messages
23 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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EG
Expert
•
111.3K Messages
23 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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0
XfinityDena
Official Employee
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3.4K Messages
23 hours ago
@user_5q7rjz
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. I can tell you have not had the best experience and I assure you I am here to do everything I can to turn this around. I want to be sure we can get everything figured out for you with your service. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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