1 Message
Add unlimited data
I've received messages that my data limit was exceeded and I've been trying unsuccessfully to add the $30 unlimited data to my plan. I keep getting the message that states:
"Sorry, this line of business is not currently available due to a temporary error. Please try again shortly."
Also when I try to dm support, I do not have any messaging options available!!
Need help with this issue, thanks!
[Edited: "Personal Information"]
EG
Expert
•
110.6K Messages
5 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
@user_1wey8r Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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