Visitor

 • 

1 Message

Friday, January 30th, 2026 7:13 PM

add spouse to billing statement

Hi,
I would like to add my wife’s name to be printed on the billing statement, but I can’t find a direct message option to submit this request. Could you please let me know how to proceed?

Oldest First
Selected Oldest First

Official Employee

 • 

3K Messages

2 hours ago

@user_f06rv9

 

 

Thanks for reaching out to us,  I'll be happy to assist you with adding your wife's name to be listed on your detailed billing statement.

 

 To get started just send me a direct message including your first and last name and complete service address

 

 

Here's the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message
forum icon

New to the Community?

Start Here