Visitor

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2 Messages

09/15/2026 5:45 AM

Add responsible parties to the bill

Hi, I would like to add two people living at the house to the bill for proof of residency purposes. Thanks.

Oldest First
Selected Oldest First

Official Employee

 • 

2.6K Messages

1 month ago

Hi there, thank you so much for reaching out to us regarding your bill concerns. Now do you want their names to appear on the bill?

Visitor

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2 Messages

Yes that's right, thanks

Official Employee

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2.9K Messages

@user_2ddvy2 We can certainly assist you with adding them to your bill. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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