Visitor

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1 Message

Friday, April 3rd, 2026 12:02 AM

Add partner to bill for proof of residency

Just as the title above, I'm wondering if there are ways to add my partner to my account so that her name appears on the utility statement and therefore have it as a proof of residency.

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Official Employee

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3.2K Messages

3 hours ago

 

Thank you for posting on our community forums, user_ex30b8. We can help with your request. Could you please send our team a Direct Message with your name and service address? Our team can take a further look. 

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

Official Employee

 • 

3K Messages

2 hours ago

 

user_ex30b8 I am glad we were able to get that name added for you! 

 

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