Hello, @user_vfn2uv! Thank you for reaching out regarding the changes you'd like to make. Our team is happy to provide all the information you need, assisting in any way we can :) Adding Paramount+ to your Xfinity service depends on whether you want to bill it through your Xfinity account or just use the app on your X1/Flex box with an existing subscription.
Option 1: Sign Up Directly Through Xfinity (Billed by Comcast) If you want the convenience of having everything on one bill, you can subscribe via your TV box:
1. Open the App: Say "Paramount Plus" into your Xfinity Voice Remote, or press the Xfinity button and navigate to Apps > Paramount+.
2. Select Sign Up: Choose "Sign Up for Paramount+" inside the app.
3. Choose Your Plan: Select either Essential (Ads) or Paramount+ with SHOWTIME (No Ads + Showtime).
4. Confirm: Enter your Xfinity Purchase PIN (if you have one set up) to finalize the subscription.
Option 2: Sign In with an Existing Subscription If you already pay Paramount+ directly or through another service (like Amazon or Apple), you do not need to pay Xfinity for it again.
1. Open the Paramount+ app on your Xfinity box.
2. Select Sign In.
3. On the Web: A code will appear on your TV. Go to paramountplus.com/activate on your phone or computer and enter that code.
4. On my TV: Simply enter your Paramount+ email and password using the on-screen keyboard.
Important: "Paramount+ with SHOWTIME" vs. The App There is often confusion between the cable channel and the streaming app:
- The Channel: If you "Add Paramount+ with SHOWTIME" to your Xfinity TV package for $12/mo, you get the live Showtime channels and On Demand content.
- The App: Crucially, we are not currently a "TV Provider" partner for the Paramount+ app. This means even if you pay for the Showtime channel on your cable bill, you cannot use those credentials to log into the standalone Paramount+ app for free. You must subscribe to the app separately to see app-exclusive content like 1883 or Star Trek.
Compatibility Check The Paramount+ app works on most of our equipment, but it is not compatible with these older boxes:
- RNG150
- Pace Xi3
- Samsung XG2v2
- Arris/Pace XG1v1
Please let me know if this helps and if you run into any trouble.
EG
Expert
•
114.9K Messages
14 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySara
Official Employee
•
2.2K Messages
14 hours ago
Hello, @user_vfn2uv! Thank you for reaching out regarding the changes you'd like to make. Our team is happy to provide all the information you need, assisting in any way we can :) Adding Paramount+ to your Xfinity service depends on whether you want to bill it through your Xfinity account or just use the app on your X1/Flex box with an existing subscription.
Option 1: Sign Up Directly Through Xfinity (Billed by Comcast)
If you want the convenience of having everything on one bill, you can subscribe via your TV box:
1. Open the App: Say "Paramount Plus" into your Xfinity Voice Remote, or press the Xfinity button and navigate to Apps > Paramount+.
2. Select Sign Up: Choose "Sign Up for Paramount+" inside the app.
3. Choose Your Plan: Select either Essential (Ads) or Paramount+ with SHOWTIME (No Ads + Showtime).
4. Confirm: Enter your Xfinity Purchase PIN (if you have one set up) to finalize the subscription.
Option 2: Sign In with an Existing Subscription
If you already pay Paramount+ directly or through another service (like Amazon or Apple), you do not need to pay Xfinity for it again.
1. Open the Paramount+ app on your Xfinity box.
2. Select Sign In.
3. On the Web: A code will appear on your TV. Go to paramountplus.com/activate on your phone or computer and enter that code.
4. On my TV: Simply enter your Paramount+ email and password using the on-screen keyboard.
Important: "Paramount+ with SHOWTIME" vs. The App
There is often confusion between the cable channel and the streaming app:
- The Channel: If you "Add Paramount+ with SHOWTIME" to your Xfinity TV package for $12/mo, you get the live Showtime channels and On Demand content.
- The App: Crucially, we are not currently a "TV Provider" partner for the Paramount+ app. This means even if you pay for the Showtime channel on your cable bill, you cannot use those credentials to log into the standalone Paramount+ app for free. You must subscribe to the app separately to see app-exclusive content like 1883 or Star Trek.
Compatibility Check
The Paramount+ app works on most of our equipment, but it is not compatible with these older boxes:
- RNG150
- Pace Xi3
- Samsung XG2v2
- Arris/Pace XG1v1
Please let me know if this helps and if you run into any trouble.
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