Visitor
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1 Message
Add New Address to Database
Hello,
I am moving to a new home and the address is not in your database when I go to sign up for services. I am told the cable wires have been run to the neighborhood and to the house, I just need our address added to your database to I am able to sign up for service. Is someone able to help me with this?
Thanks,
Ron
CCAbbie
Problem Solver
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1.4K Messages
2 years ago
@user_29728f Hello. I can look into this for you and see what is going on with the new address.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and both your current and new addresses, and I'll be happy to help.
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user_1e479c
Visitor
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2 Messages
2 years ago
Did you ever get a solid answer?
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