Add apartment number

I’m a new customer and when I put my address it didn’t give me the option to add my apartment number. I tried fixing it on the app but it wouldn’t let me still.

Responses

XfinityWilliam

Official Employee

•

1.3K Messages

3 years ago

Hi @user_fec68. We can assist in adding your apartment number to your account. Please send us a private message with your full name and full service address.

0

U

user_fec68

Visitor

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2 Messages

3 years ago

How do I send a private message?

1

0

CCKorie

Problem Solver

•

1.1K Messages

Please follow the steps below:

To send a "Peer to peer" message:

Click "Sign In" if necessary

• Click the "Peer to peer chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

We look forward to hearing from you. :)

I no longer work for Comcast.

3 years ago

0

Customer Service

user_fec68

Add apartment number

XfinityWilliam

user_fec68

CCKorie

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