Visitor

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1 Message

Wednesday, July 15th, 2026 1:14 AM

Add another manager

I need to add another manager to the account but the app won’t let me

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Official Employee

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1.3K Messages

15 hours ago

Hello Javier_Choy! It's always nice to add another user to your account that has the ability to manage things when needed, so I appreciate you coming to us for help in getting a manager added 👍 When you're trying to get a user added, are you following the steps listed at xfinity.com/support/articles/primary-and-secondary-accounts? If so, what error or wall are you running into?

 

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