U

Visitor

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1 Message

Wednesday, November 23rd, 2022 6:20 PM

Closed

Add a second location to account

We have a second home in another state and would like to activate Comcast. How do I do that?

Problem Solver

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546 Messages

3 years ago

Hello and Happy Wednesday, @user_1826fb Thank you for reaching out to Xfinity Support on the Community Forum. Adding service at a second location is a pretty simple process. We can help you with that, right here 😀 Since we will need to gather your personal account information, let's go ahead and move to direct messaging, OK? To get started, and to locate the account, please send our team a direct message with your full name and full address. Thanks!

To send a "Direct Message" message:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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