The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hi there, @user_cc0awh ! Thank you for reaching out, and I'd be happy to help with that. We can certainly schedule a technician to install a cable outlet on a different wall in your room. Please note that there is a $100 professional installation/service visit fee, which would be billed to your account.
When you have a moment, please send us a private message (DM) with your:
Full first and last name Complete service address
Once we receive that information, we'll be happy to review the account and get the appointment scheduled for you. We look forward to assisting you! 😊
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "Start new conversation" (pencil and paper) icon • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message You must use the primary Xfinity ID
EG
Expert
•
118.8K Messages
3 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
•
3.4K Messages
3 hours ago
Hi there, @user_cc0awh ! Thank you for reaching out, and I'd be happy to help with that. We can certainly schedule a technician to install a cable outlet on a different wall in your room. Please note that there is a $100 professional installation/service visit fee, which would be billed to your account.
When you have a moment, please send us a private message (DM) with your:
Full first and last name
Complete service address
Once we receive that information, we'll be happy to review the account and get the appointment scheduled for you. We look forward to assisting you! 😊
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You must use the primary Xfinity ID
0
0