Ad free netflix on stream saver

I tried that and it says you successfully changed your plan, but when I leave the page or go to Netflix it says you are on Netflix with ads plan. I chatted with Netflix and they said payment upgrade was declined by your account partner same as the other day when I tried.

Let's take a closer look and see if there is something hung up on the backend from our side. If you could please send me a DM with your first and last name along with your full-service address, we can get started.

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3KQF8q9 for an example.

Was the premium plan price reduced with the addition of add on Netflix 

Streamsaver has had no price changes since it launched. The service comes with the Netflix with ads by default. Netflix can then be upgraded to the add free version for an additional charge.