Hi there, user_gnqbn7! Thanks for reaching out to our XFINITY Community Forum. I understand how important it is to activate your phone right away, so you can start making calls/texting your friends and family. Not to worry, you have reached the right place for assistance! I would like to ask if you have attempted to activate your phone yet through our XFINITY app by following these steps below: -Open the Xfinity app or download XFINITY app from app store -Log in through the Xfinity App -Navigate to the relevant section for mobile devices -Select the device you want to activate -Choose your number option and follow the prompts. For guidance, you can also use this helpful article at Activate Mobile Phone. If you are still experiencing an issue with activating your mobile phone, please call our Mobile Support team at (888) 936-4968.
XfinityNatalie
Official Employee
•
204 Messages
2 months ago
Hi there, user_gnqbn7! Thanks for reaching out to our XFINITY Community Forum. I understand how important it is to activate your phone right away, so you can start making calls/texting your friends and family. Not to worry, you have reached the right place for assistance! I would like to ask if you have attempted to activate your phone yet through our XFINITY app by following these steps below:
-Open the Xfinity app or download XFINITY app from app store
-Log in through the Xfinity App
-Navigate to the relevant section for mobile devices
-Select the device you want to activate
-Choose your number option and follow the prompts.
For guidance, you can also use this helpful article at Activate Mobile Phone. If you are still experiencing an issue with activating your mobile phone, please call our Mobile Support team at (888) 936-4968.
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