Activating wifi calling

user_kl55qj Hello, and thank you for reaching out via our Xfinity Community Forums. I understand how important it is to be able to make and receive calls, and would be happy to review your account and see where things are with your option to make and receive calls. To get started, please send a direct message with your full name and address. 

 

To send a "Direct Message" message:

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it