Visitor
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1 Message
Activating Free Peacock
I am trying to activate my free Peacock subscription but when I go to my subscriptions page I get this error where the activate button should be "Activate your Xfinity service first for access to streaming services." My Xfinity service has been active for a couple years, so I'm at a loss to figure this one out.
XfinityKei
Official Employee
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2.5K Messages
2 hours ago
Our team is here to help. @user_fd4cv7 I would like to take a closer look at your account to see what options we have for your Peacock account. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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