1 Message
Activated But Unused Prepaid Visa Debit Card Expired
I received a prepaid VISA debit card reward after purchasing a new phone, but I just didn't remember to use it until just after the expiration date. Is there any way I can have a new one issued? I am so grateful for the gift, and it would mean the world to me if it is at all possible to reactivate a new card. Thank you.
XfinityEmilyB
Official Employee
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2K Messages
1 year ago
@DaMiGe Welcome to our community forum! Thank you for reaching out so we can get the unused card reissued. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
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