1 Message

Saturday, June 29th, 2024 11:13 AM

Closed

Activate modem

I need to activate my modem at [Edited: Personally Identifiable Information]

Official Employee

 • 

3.2K Messages

10 months ago

Thank you for reaching out @user_7icezd Please refrain from posting personal information in the forum. I suggest removing your address, and send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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