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Tuesday, December 3rd, 2024 5:34 AM

Activate internet

I just moved to a new address amd need to acrivate my internet in the new address

Official Employee

 • 

2.9K Messages

23 days ago

@user_fb7rtd Thank you for taking the time to reach out to us here on our Xfinity Forums. We would love the opportunity to help you get your services activated at your new address! To get started, please send us a DM to Xfinity Support with your full name and address. 

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

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