Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
Thank you for reaching out over Xfinity Forums, @MistDew .You have come to the right team for help.
The process to add the Affordable Connectivity Program to your account is a simple two-step process. First, check eligibility for ACP using the National Verifier. This link will take you to the form https://comca.st/3tMAkM6;.
Once you have received confirmation, you will fill out our form to start receiving the credit. For this step, you'll need the application ID you received from the National Verifier when you were approved. Follow this link to fill out the Xfinity Enrollment Form https://comca.st/3tNFl6Z;
Once you have finished, you will see the credit applied within your next two bills depending on your billing cycle. If you have any further questions or concerns, please don't hesitate to reach out. Our team will be on standby.
EG
Expert
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110.3K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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MistDew
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2 Messages
3 years ago
How to add ACP to my bill
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