U

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2 Messages

Wednesday, July 20th, 2022 12:10 AM

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ACP Where to put your Application ID to renroll on Xfinity site?

I just want to know this...... https://www.xfinity.com/learn/internet-service/acp Did all that... Got approved..... Now this is what i want to know ...

That link...... how does that LINK help me get to this area.... https://www.xfinity.com/support/articles/emergency-broadband-benefit-enroll THIS IS WHERE YOU PUT YOUR APPLICATION ID number and enroll for the benefit....

How would I have got to that portion of the comcast servers with out googling the old dated article???? I think you guys... are missing a button that says ENROLL on the bottom of the first link i sent... Or have i lost my mind??????

( i already had an existing comcast account... and wanted to apply the ACP benefit after I was approved. I could NOT find where to enroll on the comcast site ) Because the first link.... Does not explain what to do AFTER you have been approved.  So maybe this little rant could help others that were in the same boat as me.

Expert

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31K Messages

2 years ago

Visitor

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2 Messages

2 years ago

what im getting at is..... How would i know that page exists? Its not linked anywhere from Comcasts website. Its a completely independent site.

The ACP enrollment page does not take you to the Internetessentials link u just sent. The ACP enrollment page does not take u the Enrollment application for Xfinity. That page needs to have those links.

(edited)

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