ACP Program Ending

The affordable connection program ends at the end of this month. Im having great difficulty signing up for a new package. I have had no success and customer service is non existent. Anyone else suffering the same situation?

Responses

XfinityKassie

Official Employee

•

1.7K Messages

1 year ago

user_9k2nvh Hello there, and Happy Wednesday! Thank you for reaching out to our Community Forums Team. We appreciate you taking the time to come to our platform fo assistance. I know how important it is to keep your services within a certain budget. I'd be happy to review over some options with you today. To get started, can you please send a Direct Message with your name, the service address, and any packages you may be interested in?

Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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Customer Service

user_9k2nvh

ACP Program Ending

XfinityKassie

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