2 Messages
ACP enrollment
My enrollment id is [EDIT: Private Information Removed]. I have been trying to enroll my acp to my account since I opened it. Im still trying to apply the acp to my account. There would be no balance if Comcast would actually help me with this enrollment. Please help.
XfinityAnthonyT
Official Employee
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1K Messages
2 years ago
Hey there, sounds like you have completed the first step with the national verifier, the next application would also be done on your end. You would find that next application also on the website xfinity.com/acp
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user_0a36b0
2 Messages
2 years ago
I've tried that I get an error message. I've tried everything. Customer Service is going to have to do it for me.........
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XfinityAnthonyT
Official Employee
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1K Messages
2 years ago
Unfortunately we do not have the power to do that for you. If you have any additional questions or need more information, you can also contact USAC’s ACP Support Center by emailing ACPSupport@usac.org or calling (877) 384-2575.
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