Visitor
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1 Message
Acp credit
I have xfinity prepaid and I am enrolled in acp. I have been receiving my $30 credit for several months now and all of a sudden this time when I go to refill my service it's not giving me the credit. My account still shows I am enrolled in acp.
XfinityAdrienne
Official Employee
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1.2K Messages
1 year ago
Hey there, @user_92a28a! Thank you so much for reaching out to us today regarding the ACP credit. We do recommend reaching out to our team here 855-846-8376 for further assistance to ensure you are still receiving the ACP credit on your services. You can find more details regarding ACP here https://www.xfinity.com/support/articles/acp-update.
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