Visitor
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1 Message
ACP application approval
Hello I was curious how to go about applying my ACP application that's been approved to my account as well as upgrading my account if possible to a better internet speed!!
May contact me here, email, or by phone to resolve this matter!
Hope to hear from you soon as this discount is most certainly needed on our finances!
EG
Expert
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111K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasA
Official Employee
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2.5K Messages
3 years ago
@user_29bc12 - Hello! Thank you for the detailed message, you have reached the right team for help with ACP and upgrading your internet. Xfinity is proud to support the Affordable Connectivity Program and has made it available for all tiers of Xfinity Internet service. We’re making it simple for both new and existing customers to apply!
1) Qualify: All non-Internet Essentials Xfinity Internet customers must complete an eligibility form with the federal National Verifier.
2) Connect: Sign up for Internet services. If you’re already a customer, continue to the next step.
3) Access Your Bill Credit: Once you’ve completed the eligibility form, confirmed that you’re qualified, and connected to Internet services, fill out the application to enroll. You’ll receive a status update within 48 hours of applying. Start your ACP application. You can find more information here.
Let's take a closer look at service options that may work well for you. Could you please send our team a message with your full name and full address? We can review options together.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_c689c9
Visitor
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1 Message
3 years ago
ACP approval ID#B19328-17338
Please confirm receipt of this approval and apply to my account.
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atabo40
Regular Visitor
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2 Messages
3 years ago
Application ID: B31723-51391
Full Legal Name: ARMANDO TABOADA
Child/Dependent's Full Legal Name:
Address: 203 SEPULVEDA DR
STOCKTON, CA 95210
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