Regular Visitor
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6 Messages
Acknowledgement of down wire report
Almost impossible to contact an xfinity human. Reported a downed wire and NO Service. No show by xfinity on Wed2-4. Still not sure if they are coming to address the wire issue that is likely the cause of no service.
XfinitySara
Official Employee
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2.3K Messages
7 hours ago
Hello, @user_gjoe1! Thank you for reaching out with this concern. That is definitely something we'd like to address as quickly as possible for you! To confirm, did you previously report the line and request a tech visit through our Xfinity Assistant?
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