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10/18/2026 9:17 PM

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Since I open my new account I haven't had any service with my Internet this [Edited: "Personal Information”]

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Official Employee

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2.5K Messages

57 minutes ago

user_jzqx6f thank you for using the Xfinity Community Forums page to reach out today. I rely on a working connection daily, so I know the frustration this must be causing you. Let's see what we can do to get you back up and running. Can you share with me the troubleshooting steps you have already taken using the Xfinity Support Troubleshooting page?

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