Account was to be on hold (vacation)untilMarch.

Hello user_0y0rsh, thank you for reaching out regarding your account hold. I can see why that would be annoying to deal with in the middle of a vacation, but let's work together to get this figured out. I hope your vacation has been pretty fun so far. Did you go anywhere exotic? I believe you're referring to our Season Convenience Plan, which is a great option for people who will be away from home for an extended period of time. As long as you meet the eligibility requirement for that option, you would be able to take advantage. Did you enroll using our self-service option? You can view a walkthrough using this 'Link'.