1 Message
Account shows that it doesn’t exist
I signed up for internet, and when I try to log in with the details I signed up with it says there is no account. I cannot activate my internet
1 Message
I signed up for internet, and when I try to log in with the details I signed up with it says there is no account. I cannot activate my internet
EG
Expert
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107.1K Messages
23 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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899 Messages
23 days ago
Hey there, user_fkhx4v! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We are so happy to hear that you are joining the Xfinity family! Typically, it can take 24-48 hours to fully get your account setup on the back end. Did you receive confirmation emails? How long ago did you sign up?
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