Visitor

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1 Message

10/30/2026 12:02 AM

Account Review

I would like a review of my account for best pricing options. I have been a customer over 10 years. I would like to keep my xfinity internet and TV but prices keep increasing and I'm afraid I won't be able to afford it anymore.

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Selected Oldest First

Official Employee

 • 

1.8K Messages

2 hours ago

@user_5dfjsq We're happy to help. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
  
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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